Employee Testing and Surveys

Shoppers Inc.’s employee testing software, P.R.I.S.M., reviews and incorporates employee satisfactions surveys, employee performance reviews, and internal customer audits with mystery shopper
and customer survey results.

This full circle view from the management to the consumer not only helps identify high and low performers for recognition or improvement, but also highlights areas of service success that you can incorporate throughout your organization.

Employee Satisfaction Surveys
Employee satisfaction surveys provide insight into how employees experience and perceive your corporate culture, work environment, benefits, and career opportunities.

Employee Performance Reviews
Capture and tabulate the manager/supervisor perspective of individual employee performance, accomplishments, skills, and compliance with corporate policies and initiatives.

Manager Reviews
Receive input from the employee’s perspective on manager/supervisor leadership, management approach, employee development skills and professionalism.

Contact us today to learn more!

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Shoppers, Inc., Secret Shopper, Broken Arrow, OK
Customer Service in OklahomaMystery Shopping Provider AssociationQUIRK's Featured Company

About Shoppers, Inc.

With more than 30 years of experience in the mystery shopping and customer service training business, Shoppers, Inc. has the tools to assess your current customer experience and take it to the next level.

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