Greetings from Shoppers, Inc.! Hope you enjoy the article below from HR Guy about Business Phone Etiquette and customer service as much as we did. If we were to put a group of random professionals in a room and asked them what their top three business pet
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Networks Share Customer Complaints With the World Never before has timing been as critical to an organization’s success as it is today. While it certainly is critical to, for example, the introduction of a new product or the infusion of cash, it is equally critical when it
Read more →To whom do you trust the future of your business? Do your employees treat customers the same way you do: exceptional service every time? Are their experiences with your company so outstanding they rave about you to all their friends? While you think about those questions, consider
Read more →At Shoppers, Inc. we are very passionate about great customer service, measurement, and teamwork. The article below from Kristina Evey about Customers Want Consistency. Each. And. Every. Time. and customer experience relates to our goals and passions. Hope you enjoy it! I hope you are having a fabulous summer. My
Read more →At Shoppers, Inc. we are very passionate about great customer service, measurement, and teamwork. The article below from Jon Gordon about How NFL coaches get their teams to Buy In…and how you can too! and teamwork relates to our goals and passions. Hope you enjoy it! Having
Read more →At Shoppers, Inc. we are very passionate about great customer service, measurement, and teamwork. The article below from Janine Popick is the CEO and founder of VerticalResponse about Why Your Customer Service Policy Stinks and customer service relates to our goals and passions. Hope you enjoy it! This article
Read more →Greetings from Shoppers, Inc.! Hope you enjoy the article below from Harvey Mackay about Watch Out for These Four-Letter Words and customer service training programs as much as we did. Watch Out for These Four-Letter Words There are certain four-letter words that have no business in business. Many, in
Read more →We just had to share the article below from Shep Hyken about Happy employee, happy customer and customer service. Enjoy! Happy employee, happy customer Ace Hardware, the chain of retail stores known for its helpful service, is a perfect model for how to create amazing customer service by first
Read more →At Shoppers, Inc. we are very passionate about great customer service, measurement, and teamwork. The article below from John Tschohl about Speed Matters! Customer Service is Social AND Mobile and customer service relates to our goals and passions. Hope you enjoy it! Speed Matters! Customer Service is
Read more →We just had to share the article below from John C Maxwell about The Power of People Skills and exceptional service. Enjoy! The Power of People Skills By far the greatest obstacle to success that I see in others is a poor understanding of people. A while back the Wall Street Journal published
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