At Shoppers, Inc. we are very passionate about great customer service, measurement, and teamwork. The article below from VerticalResponse about How Your Energy Affects Your Team and teamwork relates to our goals and passions. Hope you enjoy it! Have you ever considered how your energy affects everyone around you? Think
THE POWER OF POSITIVE INTERACTIONS Greetings from Shoppers, Inc.! Hope you enjoy the article below from Jon Gordon about The Power of Positive Interactions and teamwork as much as we did. John Gottman’s pioneering research found that marriages are much more likely to succeed when the
Employee Recognition Greetings from Shoppers, Inc.! Hope you enjoy the article below from HR Guy about Employee Recognition and keeping employees motivated as much as we did. As business leaders, one of the greatest challenges is keeping employees motivated and engaged. While there are various ways to motivate team members, one of
At Shoppers, Inc. we are very passionate about great customer service, measurement, and teamwork. The article below from Mark Sanborn about 3 Creative Ways to Motivate that Don’t Cost Money and improve upon employee morale relates to our goals and passions. Hope you enjoy it! There are many ways
Is Customer Service Experience Your Top Priority? Most companies think they provide great customer service. However, a recent survey conducted by Echo Research for American Express found there is still room for much improvement for most companies when it comes to providing great customer service. The survey,
At Shoppers, Inc. we are very passionate about great customer service, measurement, and teamwork. The article below from EntreLeadership about Busting the Myths of Leadership and teamwork relates to our goals and passions. Hope you enjoy it! EntreLeadership Team October 4, 2013 The great statesman Benjamin Franklin once said, “When
Greetings from Shoppers, Inc.! Hope you enjoy the article below from Shep Hyken about How well do you treat your internal customers? and internal customer service as much as we did. Internal service The concept of internal customer service may be just as important, if not even
Another zombie alert! I came across some more the other day while attending a meeting at a corporation office. Not only was their customer service “zombie-fied”, one of them even looked a little like a zombie. I’m referring to employees who act like zombies while doing their
Greetings from Shoppers, Inc.! Hope you enjoy the article below from Jon Gordon about 5 Ways to Be Happier at Work and good customer service as much as we did. pay advance no faxing As most of us head back to work this week I wanted
At Shoppers, Inc. we are very passionate about great customer service, measurement, and teamwork. The article below from Mark Sanborn about How to be a Great Team Leader and Team Player and team leaders relates to our goals and passions. Hope you enjoy it! What defines an individual as an
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About Shoppers, Inc.
With more than 30 years of experience in the mystery shopping and customer service training business, Shoppers, Inc. has the tools to assess your current customer experience and take it to the next level.
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Our extensive online reporting tools. The videos below
demonstrate how you can summarize and track results of all your measurement projects (be
sure to click Full Screen icon).