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Employee Satisfaction Surveys

Employee Satisfaction Surveys

End-of-Year Customer Service Review

On December 18, 2024   /   Customer Experience, Customer Feedback, Customer Satisfaction Survey, Customer Service, Customer Service Assessment, Customer Service Training Program, Employee Satisfaction Surveys, Employee Testing, Employee Training, Our Blog, Service First Video Library, Social Media, Social Media Monitoring  

End-of-Year Customer Service Review A Comprehensive Guide As we approach the end of 2024, it’s time to reflect on the year’s customer service performance. A comprehensive review will help identify strengths, weaknesses, and areas for improvement. Here is a detailed guide you can use to conduct a

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Why should you inspect your customer service?

On March 26, 2024   /   Customer Satisfaction Survey, Customer Service, Customer Service Training Program, Employee Satisfaction Surveys, Employee Testing, Exceptional Service, Mystery Shopping, Our Blog  

Why should you inspect your customer service? Inspecting your customer service is crucial for several reasons, as it directly impacts your business’s success and reputation. Here are some key reasons why you should regularly inspect and evaluate your customer service: Customer Satisfaction: Regular inspections help you gauge

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What Causes Employee Turnover?

On June 26, 2023   /   Coaching for Success, Customer Service, Customer Service Training Program, Employee Loyalty, Employee Recognition, Employee Satisfaction Surveys, Employee Training, Our Blog  

At Shoppers, Inc. we are very passionate about great customer service, measurement, and teamwork.  The article below from John Tschohl about “What Causes Employee Turnover?” relates to our goals and passions.  Hope you enjoy it! What Causes Employee Turnover? August 21, 2018 by John Tschohl Very few firms understand the

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Happy Employees Mean Happy Customers

On September 13, 2021   /   Customer Service, Employee Satisfaction Surveys, Employee Training  

We just had to share the article below from John Tschohl, “Happy Employees Mean Happy Customers”.  Enjoy! Happy Employees Mean Happy Customers Ensuring an efficient and quality customer service takes a great deal of training and coordination. Focusing on each department in your company to make it

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Get Recognized for a Job Well Done

On May 8, 2014   /   Customer Satisfaction Survey, Employee Loyalty, Employee Recognition, Employee Satisfaction Surveys, Mystery Shopping, Our Blog  

Greetings from Shoppers, Inc.!  Hope you enjoy the article below from Your Achievement about Get Recognized for a Job Well Done and Employee Reward as much as we did. Get Recognized for a Job Well Done by Connie Podesta Regardless of the profession, employees and employers in every industry desire the

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Gauging customer satisfaction

On May 20, 2013   /   Customer Satisfaction Survey, Customer Service, Employee Satisfaction Surveys, Our Blog  

We just had to share the article below from Wells Fargo about Gauging Customer Satisfaction.  Enjoy! Gauging customer satisfaction Business Insight Resource Center   A customer satisfaction survey can help you dramatically improve your products, your service, and ultimately your business. __________________________________________ Are your customers happy with

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Shoppers, Inc., Secret Shopper, Broken Arrow, OK
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About Shoppers, Inc.

With more than 30 years of experience in the mystery shopping and customer service training business, Shoppers, Inc. has the tools to assess your current customer experience and take it to the next level.

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