Employee Engagement

Employee Engagement

Get Your Employees Engaged in Your Business

We just had to share the article below from Jerry Osteryoung about “Get Your Employees Engaged in Your Business”.  Enjoy! Get Your Employees Engaged in Your Business There are only three measurements that tell you nearly everything you need to know about your organization’s overall performance: employee

Read more

5 Ways to Turn Indifferent Customers into Raving Fans

Greetings from Shoppers, Inc.!  Hope you enjoy the article below from 5 Ways to Turn Indifferent Customers into Raving Fans as much as we did. 5 Ways to Turn Indifferent Customers into Raving Fans Providing good customer service just isn’t enough anymore, not with companies the world

Read more

How to Motivate and Coach Employees for Success

Greetings from Shoppers, Inc.!  Hope you enjoy the article below from John Tschohl about How to Motivate and Coach Employees for Success as much as we did. How to Motivate and Coach Employees for Success I talk to lots of people each day and what I hear

Read more

How Employee Disengagement Costs Your Company

How Employee Disengagement Costs Your Company Greetings from Shoppers, Inc.! Hope you enjoy the article below from John Tschohl about How Employee Disengagement Costs Your Company and customer service as much as we did. How do you rate your company’s customer service experience? A recent Forrester study found that 80% of American

Read more

Applying Cookie-Cutter Business Practices to Improve Employee
Engagement Doesn’t Work —- Just Being There Does

We just had to share the article below from HR Guy about Applying Cookie-Cutter Business Practices to Improve Employee Engagement Doesn’t Work —- Just Being There Does and employee rewards.  Enjoy! With all the talk, hype, suggestions, practices, and training that goes into employee engagement, I believe it is important that

Read more

How Your Energy Affects Your Team

At Shoppers, Inc. we are very passionate about great customer service, measurement, and teamwork.  The article below from VerticalResponse about How Your Energy Affects Your Team and teamwork relates to our goals and passions.  Hope you enjoy it! Have you ever considered how your energy affects everyone around you? Think

Read more

CUSTOMER SERVICE & PLUMBING

CUSTOMER SERVICE & PLUMBING By Kathy Shook Shoppers, Inc. Driving through the countryside last week, I noticed a church sign…you know those marquees where the pastors put up a bible verse of the week or cute quote.  The one I passed was:  “Be a fountain, not a

Read more

Walk In Your Customers’ Shoes: Doing So Will Give You The Information You Need To Grow Your Business

Walk In Your Customers’ Shoes: Doing So Will Give You The Information You Need To Grow Your Business by John Tschohl  How easy is it for people to do business with your organization? If you don’t know, you’d better find out—and fast. It is the customer experience

Read more

A Lesson in Creating Thriving Customer Care Communities

Greetings from Shoppers, Inc.!  Hope you enjoy the article below from John Tschohl about A Lesson in Creating Thriving Customer Care Communities and customer service as much as we did. A Lesson in Creating Thriving Customer Care Communities Customer self-service communities are among the most effective means

Read more

Unconditional Customer Service – In Good Times and Bad

We just had to share the article below from Shep Hyken about Unconditional Customer Service – In Good Times and Bad and customer service.  Enjoy! Unconditional Customer Service – In Good Times and Bad Imagine if one of your good customers said that times were tough and that they had to cut

Read more
×
Free reporting tools!

Free with all shopper and survey programs! Learn more

Shoppers, Inc., Secret Shopper, Broken Arrow, OK
Customer Service in OklahomaMystery Shopping Provider AssociationQUIRK's Featured Company

About Shoppers, Inc.

With more than 30 years of experience in the mystery shopping and customer service training business, Shoppers, Inc. has the tools to assess your current customer experience and take it to the next level.

Newsletter

Do you want your company to keep up with the latest trends in customer service? Sign up for our FREE newsletter:

  • This field is for validation purposes and should be left unchanged.
Fill out the form below to receive our free quiz.
  • This field is for validation purposes and should be left unchanged.
×
Help improve our customer service seminars.

 

×
Fill out the form below to receive our apartment pricing.
×
Fill out the form below to receive the Return on Service Calculator.
  • This field is for validation purposes and should be left unchanged.
×
Fill out the form to Inquire about Your Event.
×
Fill out the form below to receive our customer service assessment tool.
  • This field is for validation purposes and should be left unchanged.
×
Fill out the form below to receive the Common Customer Complaints.
  • This field is for validation purposes and should be left unchanged.
×
Fill out the form below to receive a copy of a Completed Net Promoter Score survey.
  • This field is for validation purposes and should be left unchanged.
×
Fill out the form below to receive our Newsletter.

Oops! We could not locate your form.

×
Fill out the form below to subscribe to our blog.
  • This field is for validation purposes and should be left unchanged.
×
Fill out the form below to receive our free quiz.
×
Fill out the form below to receive our free shopper report.
×
Please send your request by completing this form:

Mystery Shop Request

ROI
  • This field is for validation purposes and should be left unchanged.
×

Cart