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Customer Service

The Simplicity of Great Customer Service

On December 26, 2012   /   Customer Service, exceptional experience, Exceptional Service, Our Blog  

Greetings from Shoppers, Inc.!  Hope you enjoy the article below from Mark Sanborn about The Simplicity of Great Customer Service and good customer service as much as we did. The Simplicity of Great Customer Service corresponding official approvaldamaibungalows.com/2014/http://mostwatertraining.com/mac_mac/ Yesterday I got a call from a representative of Brand Direct Health

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Customer Service Corner Stone

On December 18, 2012   /   Customer Experience, customer loyalty, Customer Service, Customer Service Assessment, customer service skills, Customer Service Training Program, Our Blog, Service First Video Library  

The cornerstone of every business are customers, they are the pulse of what keeps a company alive. The Sunday Times just wrote up an article after speaking with me about investing in customer service, I would highly recommend reading over it. Here is the article: Q and A :

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Unconditional Customer Service – In Good Times and Bad

On December 11, 2012   /   Customer Experience, Customer Service, Employee Engagement, Our Blog, Service First Video Library  

We just had to share the article below from Shep Hyken about Unconditional Customer Service – In Good Times and Bad and customer service.  Enjoy! Unconditional Customer Service – In Good Times and Bad Imagine if one of your good customers said that times were tough and that they had to cut

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Loyalty in Little Things Is Huge

On December 4, 2012   /   customer loyalty, Customer Service, customer service philosophy, Employee Loyalty, Leading Empowered Teams, Our Blog  

At Shoppers, Inc. we are very passionate about great customer service, measurement, and teamwork.  The article below from Harvey Mackay about Loyalty in Little Things Is Huge and customer service relates to our goals and passions.  Hope you enjoy it!   Loyalty in Little Things Is Huge Fostering employee loyalty is the first step to creating customer loyalty. Most

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About Shoppers, Inc.

With more than 30 years of experience in the mystery shopping and customer service training business, Shoppers, Inc. has the tools to assess your current customer experience and take it to the next level.

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