How Employee Disengagement Costs Your Company Greetings from Shoppers, Inc.! Hope you enjoy the article below from John Tschohl about How Employee Disengagement Costs Your Company and customer service as much as we did. How do you rate your company’s customer service experience? A recent Forrester study found that 80% of American
Turn Customers into Advocates At Shoppers, Inc. we are very passionate about great customer service, measurement, and teamwork. The article below from Vertical Response about Turn Customers into Advocates relates to our goals and passions. Hope you enjoy it! Humans are social creatures, and as such, we are far
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About Shoppers, Inc.
With more than 30 years of experience in the mystery shopping and customer service training business, Shoppers, Inc. has the tools to assess your current customer experience and take it to the next level.
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Our extensive online reporting tools. The videos below
demonstrate how you can summarize and track results of all your measurement projects (be
sure to click Full Screen icon).
