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Feelings

Feelings

Becoming a Brand Your Customers Fall in Love With

On April 19, 2022   /   Customer Experience, Customer Service, Feelings, Our Blog  

We just had to share the article below from John Tschohl.  Enjoy! Becoming a Brand Your Customers Fall in Love With Getting your customers to see you as the only one that provides a solution to their problem involves everything you do—and everything you choose not to

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Ozark Zombies?!!

On June 18, 2013   /   Customer Service, Feelings, Improve Customer Service, Our Blog  

We just had to share the article below from Kathy Shook about Ozark Zombies and a poor customer service experience.  Enjoy! Ozark Zombies?!! by Kathy Shook Recently, we visited a family entertainment park in the Branson, Missouri area.  If you aren’t familiar with the Branson area, it’s very well known and

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CUSTOMER SERVICE & PLUMBING

On April 22, 2013   /   Customer Service, Customer Service Assessment, Employee Engagement, Feelings, Our Blog  

CUSTOMER SERVICE & PLUMBING By Kathy Shook Shoppers, Inc. Driving through the countryside last week, I noticed a church sign…you know those marquees where the pastors put up a bible verse of the week or cute quote.  The one I passed was:  “Be a fountain, not a

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A Lesson in Creating Thriving Customer Care Communities

On February 28, 2013   /   Customer Service, Customer Service Assessment, Employee Engagement, Feelings, Our Blog  

Greetings from Shoppers, Inc.!  Hope you enjoy the article below from John Tschohl about A Lesson in Creating Thriving Customer Care Communities and customer service as much as we did. A Lesson in Creating Thriving Customer Care Communities Customer self-service communities are among the most effective means

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About Shoppers, Inc.

With more than 30 years of experience in the mystery shopping and customer service training business, Shoppers, Inc. has the tools to assess your current customer experience and take it to the next level.

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