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Feelings for Professionals

professional customer service training materials
feelings for professionals certificate of accomplishment
Feelings for Professionals training sheet

Feelings for Professionals

$1,749.00

Facilitator Package
Leaders’ Guide 3-Ring binder provides amazingly simple step-by-step instructions on how to organize, prepare for and conduct each session Because the Leader’s guide is user-friendly, there are just three requirements to be a good Leader. Enthusiasm, Peer Respect, and Exceptional Customer Service.

Video: DVD’s contain a series of skits demonstrating both the right and wrong way to serve customers. The 20 minutes of video for each session will generate group discussion and experimental learning. Each location receives a set of 3 Videos with one for each session.

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Description

FEELINGS for PROFESSIONALS has just been totally rewritten and filmed. Everything is new. Feelings is the world’s first customer service program. It has been updated over 10 times in the last 30 years. This highly acclaimed program achieves a positive transformation in employees by increasing awareness of customer needs, improving skills for dealing with customers, increasing employee’s self-worth and improving communications and cooperation with other employees.

 

100% Money Back Guarantee

We believe in our products, and you will too! Every program you purchase at Shoppers, Inc. comes with our Lifetime Satisfaction Guarantee. Train your workforce with our programs, and if for any reason you are not completely satisfied, return the materials for a full refund. No time restrictions.

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About Shoppers, Inc.

With more than 30 years of experience in the mystery shopping and customer service training business, Shoppers, Inc. has the tools to assess your current customer experience and take it to the next level.

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